Accessibility Statement
Long Island Junk Co., LLC · Last updated: January 1, 2025
Our Commitment
Long Island Junk Co., LLC is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our website, longislandjunkco.com.
We believe that every person — regardless of ability — deserves full access to information about our services. Whether you’re booking a junk removal pickup, getting a dumpster rental quote, or reading about our service area, we want that experience to be seamless for everyone.
Standards We Target
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, motor, and cognitive disabilities.
WCAG 2.1 is organized around four principles: content must be Perceivable, Operable, Understandable, and Robust (POUR). Our development team uses these principles as the foundation for every page and component we build.
Measures We Take
Long Island Junk Co. takes the following measures to ensure accessibility:
- Include accessibility as part of our internal policies and design process
- Assign clear accessibility goals and responsibilities within our development workflow
- Employ formal accessibility quality assurance evaluation methods
- Use semantic HTML elements throughout our page structure
- Provide text alternatives for all non-text content (images, icons)
- Ensure all interactive elements are keyboard-accessible
- Maintain sufficient color contrast ratios (minimum 4.5:1 for normal text)
- Use ARIA labels and roles where HTML semantics are insufficient
- Test with screen readers and keyboard-only navigation regularly
Technical Specifications
Our website relies on the following technologies for WCAG 2.1 conformance:
- HTML5 (semantic markup)
- CSS3 (with sufficient color contrast and responsive design)
- JavaScript (progressive enhancement; core content accessible without JavaScript)
- WAI-ARIA (Accessible Rich Internet Applications) where appropriate
Known Accessibility Issues
We are aware of the following limitations and are actively working to address them:
PDF documents
Some older PDF files linked from our resources section may not be fully accessible. We are working to remediate or replace these.
Third-party embeds
Certain third-party content (Google Maps embeds, social media widgets) may have accessibility limitations outside our direct control. We link to the full accessible versions where possible.
Feedback and Contact
We welcome your feedback on the accessibility of our website. If you experience barriers or have suggestions for improvement, please contact us:
We try to respond to accessibility feedback within 5 business days. If you need a specific service accommodation (such as a larger-print quote or telephone-only communication), please let us know and we will make every effort to accommodate your needs.
Formal Complaints
We are committed to addressing accessibility concerns promptly and in good faith. If you are not satisfied with our response, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301.
Assessment Approach
Long Island Junk Co. assesses the accessibility of our website through the following methods:
- Self-evaluation by our development team using browser accessibility tools and screen readers
- Automated scanning with accessibility testing tools (Lighthouse, axe-core)
- Manual keyboard navigation testing on all core user flows
- Periodic review against WCAG 2.1 success criteria
This statement was last reviewed and updated in January 1, 2025. We review our accessibility posture at least annually and following significant site updates.